THE DOLL CONNECTION STORE
1-866-817-0795 (Toll Free)
QUALITY PRODUCTS AND FRIENDLY PERSONAL SERVICE
FOR OVER 24+ YEARS
THE DOLL CONNECTION STORE1-866-817-0795 (Toll Free)QUALITY PRODUCTS AND FRIENDLY PERSONAL SERVICEFOR OVER 24+ YEARS
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Hit EMAIL! to send us a message!
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Ann and Randy Day 24+ Years in the Doll Business IDEX Doll Retailer of the Year for 1997
"In the last 23 years I have seen a lot in the doll business! I mean a lot of things have come and gone. But a few things have not changed. I believe it is still very important to treat our customers with happy, friendly service. I believe it is very important to have quality products that our customers will cherish for a long, long time. And I believe it is very important to treat our customers with honesty and integrity. These are the things I did in the beginning and these are the things I will be doing until the end. Randy and I are committed to our customers. That is just the way it is." Ann Day, January, 2008. We have created this web site keeping utmost in mind you the doll collector. Our goal is to provide a very soft, enjoyable, and pleasant store for you to browse and collect from and to build a group of loyal customers to serve long into the future. You will find our store different from others you visit because we created a store that we would like to shop at ourselves. You will notice the differences. Save this web site to your Favorite List right now so you can easily come back. There is a lot to see here so you will want to come back again and again. Plus we will always be adding on with this and that and changing things around. We want to show you that it does make a difference where you shop and you will find that difference at the Doll Connection Store. That difference is PERSONAL SERVICE. We want to earn your business and loyalty by being as courteous and respectful as all should be. If you are like us, you notice the lack of personal service in almost every shopping encounter you are involved in. You will find personal service here. We value personal service when we receive it and we know you will too. That is our promise. Please take a moment to read the emails and letters we have received from our customers. These are testimonies to our promise. Click on the customer comments button on the upper left of this page or just click here on COMMENTS. Thank you. We want you to get around with ease. On each page you will find buttons on the left side that take you to our doll artists, our order form, mailing list and Birdhouse Store. Plus there are links throughout that take you to different pages. All pictures on each doll page are called thumbnail pictures. These small pictures allow for the fastest loading of the doll page. Click on any small picture and you will immediately see the big version. Our Order Form and Join Mailing List pages are secured for your protection. You will notice the little locked lock on your browser page denoting so. So please feel free to use then knowing that your information is protected. Also visit our Birdhouse Store! You will the button on the left. Special birdhouses have been chosen that will definitely pass the test of time! And in August 2004 we started The Quilt Shoppe! Ann's love of fine 100% cotton quilts resulted in us starting this store. And if you love quilts like Ann, you will have to visit us a lot and buy a new 100% cotton quilt at least once a year!
All of our dolls are special ordered for you after you place your order with us. Your doll will never have been on a shelf, has never been out of it's box, and will be in perfect condition when you receive it. For this reason we have a no return policy on all sales from this store with the exception of items damaged in shipping. You will be notified by mail or email of the approximate shipping time for your doll as each doll will be subject to a different delivery time. Each doll sold for over $300.00 will be shipped free of charge (unless specified). Each doll sold for under $300.00 will be subject to shipping costs. Dolls are shipped standard DHL unless you prefer another shipper. Visa, MasterCard, certified checks, money orders are acceptable forms of payment. Doll orders paid for with personal checks will be completed when funds have been collected at our bank. Items received by you which have been damaged in shipping must be reported to us within 2 days of arrival. Damaged items may be shipped back to us after you have been given a return number after you contact us. You must ship the item back to us within 4 days of your receipt of the item and after obtaining a return number. A replacement item will be ordered and may take the same time to receive as the first one. Your replacement will be shipped free of charge to you. Exceptions to the damaged return policy will be listed on the individual doll pages. Layaway Policies We offer layaways on doll purchases to help make doll collecting affordable to everyone. Our layaway plan is without any cost to our customers. We have the layaway policy so that we can continue to keep our layaway without cost to our customers. The layaway contract between the Doll Connection Store and the customer is as follows. The Doll Connection Store agrees to purchase the doll for the customer and to properly and safely store the doll until all payments have been made. Once all payments have been made the Doll Connection Store will ship the doll with insurance to the customer. The customer agrees to make all payments on time as agreed to either verbally or in writing until the doll is paid in full. The customer is entering a contractual agreement to make all the payments until paid in full with no right of cancellation or refund. By entering into a layaway contract with the Doll Connection Store, the customer automatically agrees not to request a refund of payments made for any reason. Our minimum layaway payment per month is $50.00 on a single doll purchase or a group doll purchase. The maximum term of a layaway on a single doll purchase or a group doll purchase is 12 months. On group doll purchase layaways, the layaway payment will be allocated between all the dolls in the group based on the original percentage amount of each doll in the group to the total. You may pay off any single doll layaway anytime you desire. On group doll purchase layaways you may also payoff the group layaway or any single doll in the group layaway anytime you desire. On a single doll payoff in a group layaway, we will provide the balance of the single doll in the group for you to payoff. Payments must be made on every doll in a layaway plan. Prioritizing payments is not permitted, i.e., paying off one doll at a time in a group and shipping. This method extends the layaway plan beyond 12 months in most cases. We have a no cancellation policy on layaways. Failure to keep your layaway account current will result in the forfeiture of your payments and the cancellation of your doll purchase. Layaways payments are not transferable to other doll purchases. We auto-charge credit card payers on the 5th of every month. Providing post dated checks for the future payments is also acceptable to save not having to complete and send checks every month. If you prefer, monthly checks can be mailed in. Receipts and a statement of account are mailed to the customer after each payment is posted to their account. If ordering on the web site, indicate if you want a layaway option. You may select the layaway option on the order form. International customers have a slightly different layaway policy. The required deposit is 30% of the purchase price and the term is up to 6 months. The Doll Connection Store only conducts 2nd party transactions. That is to say we only deal with our customer on payments and shipping. Payments from 3rd parties are generally not allowed unless approved on exception. Shipping to 3rd parties is not allowed. Confidentiality Your business is confidential and will remain so at the Doll Connection. We guarantee not to provide any of your personal information to any other party anywhere anytime. Want to chat with other doll collectors, see their doll pictures, and have lots of fun? Just visit the Doll Connection Store sponsored doll chat rooms. Join one and receive a free gift certificate from Ann&Randy to be used on your next doll purchase at the Doll Connection Store! Click on http://groups.yahoo.com/group/LetsTalkHimstedtDolls to talk, see, and have fun with other collectors of Annette Himstedt dolls. Click on http://groups.yahoo.com/group/LetsTalkAllDolls to talk about any dolls you want to. We are easy to contact. Hit EMAIL to send us a message right now. Or call us on our toll free phone at 1-866-817-0795. If no one answers we may be with a customer or unavailable. Leave a message and we promise to call you back. Thank you very much for your loyal support. Best Regards, Ann&Randy Click to Go Top of This Page, Baby Gallery, Home, Birdhouse Store, Doll Accessories, Doll Specials!!, Customer Comments, OrderForm, Join Mailing List |
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No parts may be duplicated or used without the express written permission of Ann&Randy Marketing 8260 96th Street Noble, Oklahoma 73068 1-866-817-0795 (Toll Free)
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