Welcome to The Doll Connection Store! We
are very happy you have come in to see us and all of our wonderful works
of art in our dolls. You will find fantastic, wonderful, and superior
artist's work in our pages from all over the world! When you call us or
email us you will get a fast friendly reply from Ann or Randy, the
owners! We sell and ship our products worldwide and even provide a
language translator to help us communicate with our foreign customers.
You will find Ann & Randy to be fun, friendly, and honest people to
deal with. We truly appreciate you being our customer and want to make
your doll collecting easy, fun, and rewarding. Sincerely, Ann &
Randy Day. Click on any button on the left to go to
the page. Our 'About Us' page lists our history and policies. The
'Customer Comment' page has our customer's comments on us and our
dolls.
The comment we hear now
in 2011 is that customers are returning to stores that focus on customer
service, that customer service is experiencing a 'rebirth'. From our
very beginning customer service has been our #1 mission. Read the
following statement from our "About Us" page written on day
one, the very beginning of our store:
"We want to
show you that it does make a difference where you shop and you will find that
difference at the Doll Connection Store. That difference is PERSONAL SERVICE. We want
to earn your business and loyalty by being as courteous and respectful as all should be. If
you are like us, you notice the lack of personal service in almost every
shopping encounter you are involved in. You will find personal service here. We
value personal service when we receive it and we know you will too. That is our
promise."
January 2012 Customer Comment: "Dear
Ann & Randy, My mom and I would like to thank you so much for
everything you have done to bring Jordan (by Olivia Stone) home. He is
everything that my mom wanted to be and so much more. He's exactly what
my mom wanted. There are many babies that never look exactly like the
pictures but he does. Olivia Stone did such an amazing job on him. We
thank her and you both so much for everything. From A and C."
January 2012 Customer
Comment: "Hi Ann and Randy, Little Baby Peanut (by Carol Kneisley)
has arrived safe and sound and I am thrilled to bits with him. Thank you
very much for organizing the adoption for me so that I could afford to
bring him home. He arrived yesterday which was actually my birthday, he
was not planned as my pressie but the day was extra special due to his
arrival. I unwrapped his legs first and they are such adorable legs with
those wrinkly feet and knees that I actually felt emotional (not like me
at all when unwrapping a doll). His gorgeous face is full of character
and I love the Silicone eyes. Love, love him. Off for more cuddles, that
you so much. Hugs, T."
NOTE:
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UPDATES.
